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In this present business environment, many organizations are facing serious challenges both externally and internally. Achieving customer satisfaction is the key in sustaining the business. Elco Management Consultants Sdn Bhd is set up with the aim of establishing a management system which will assist the organization in achieving customer satisfaction through good product quality, timely delivery and excellent customer service.


Patricia Eng is a Supply Chain Specialist and Practitioner, have conducted more than thousands of  training seminars and workshops for executives and managers in various industries such as contract manufacturers, disc drives, steel, office automation, car assembly parts, transportation/haulage, software, hotels & resorts, chemical, plastic, electronic & electrical mfr in Malaysia, Singapore and China.  Her trainings are being conducted in Bahasa Malaysia, English or Mandarin

Patricia involved in a wide spectrum of Total Supply Chain Management. Her vast experience in this area can be evidenced in her excellence skills demonstrated in sourcing, purchasing and negotiation, warehousing and logistics.  Apart from this, she is also excelling in Customer’s Relationship building, Order Management, Sales Forecast Management, Production & Material Management, and Customs Management especially in Customs Act, GST, LMW, Sales Tax and Import & Export Management.

Her participants have found her training programs to be interesting and highly effective and practical for their jobs.

LocationJohor Bahru

10 September 2014


DoubleTree by Hilton, Johor Bahru


RM 750 nett  per person

All our training programs will be conducted by using English and Bahasa Malaysia

For more info or registration, kindly contact
Ms Cassandra Tan / Ms Vanice Chong
at JB Office : 07-352 9002 or KL Office : 03-7804 8002

Organised by: Elco Management Consultants Sdn Bhd (633248-K)

Johor Bahru Office:
NO 27-01 Jalan Harmonium 33/1
Taman Desa Tebrau 81100
Johor Bahru Johor Malaysia
Tel : 07-352 9002  Fax:  07-352 8002
Email :

Kuala Lumpur Office:
11-3A Jalan PJU 1/3C
Sunwaymas Commercial Centre 47301
Petaling Jaya Selangor Malaysia
Tel: 03- 7804 8002 Fax: 03-7804 3001
Email: elcokl@emc.com.my