QL-103 Practical 7 QC Tools for Process and Quality Improvement
(100% Claimable under HRDF SBL Scheme)
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In today competitive market place, management has to empower employees to be more proactive in dealing with quality and process issues for continual improvement. Therefore, they should be trained to master 7QC tools that can be applied for process and quality improvement in a cost competitive environment.
COURSE OBJECTIVES
COURSE OUTLINE
To understand an apply PDCA problem solving methodology
Able to apply various QC Tools to solve various process or quality issue
Section 1: Introduction to PDCA problem solving methodology & planning for data collection
Section 2: Application of check sheet for data collection
Section 3: Application of Pareto chart to prioritize problem
Section 4: Application of histogram to analyze distribution of data
Section 5: Analysis of control chart pattern
Section 6: Application of fish bone diagram to identify possible root causes
Section 7: Application of scatter diagrams to study the relationship between different parameters
Section 8: Application of control chart for process monitoring
Section 9: Different types of graph for presentation and monitoring purposes
Attachment: A sample of QCC (Quality Control Circle) report to demonstrate the application of PDCA methodology and relevant QC tools
BENEFITS
Able to solve quality or process problem by using PDCA methodology
Able to apply relevant QC tools when encounter different nature of problem
Able to identify the symptom of problem and early actions are triggered before it becomes too late
Able to identify practical corrective or preventive actions after considering cost factors.
WHO SHOULD ATTEND
This course is designed for managers, engineers, executives, supervisors, or anyone who wish to introduce 7QC tools for process and quality improvement.
BROCHURE
REGISTRATION
Click to download
Click to register
DATE & VENUE
Location
Kuala Lumpur
Kuching
Johor Bahru
Date
18 & 19 Oct 2012
18 & 19 Oct 2012
22 & 23 Oct 2012
Venue
Hotel, Klang Valley
Hotel
Elco Learning & Knowledge Centre, Taman Desa Tebrau
Rate
RM 1000 per person
All our training programs will be conducted by using English and Bahasa Malaysia
For more info or registration, kindly contact Ms Cassandra Tan / Ms Agnes Tan / Ms Emily Chuah at JB Office : 07-352 9002 or KL Office : 03-7804 8002
Organised by: Elco Management Consultants Sdn Bhd (633248-K)
Johor Bahru Office: NO 27-01 Jalan Harmonium 33/1 Taman Desa Tebrau 81100 Johor Bahru Johor Malaysia Tel : 07-352 9002 Fax: 07-352 8002 Email : elco@emc.com.my
Kuala Lumpur Office: 11-3B Jalan PJU 1/3C Sunwaymas Commercial Centre 47301 Petaling Jaya Selangor Malaysia Tel: 03- 7804 8002 Fax: 03-7804 3001 Email: elcokl@emc.com.my
