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TS-107 Statistical Process Control (SPC) for Process & Quality Improvement

(100% Claimable under HRDF SBL Scheme)

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The statistical process control chart developed by Walter Shewhart has proved to be an effective and essential tool for quality and process improvement.

It is a strategy of prevention to avoid waste by not producing unusable outputs in the first place.

It is easily captured in slogan as “Do it right the first time”.

  • To understand the important elements of statistical process control system and how does process variation affect process outputs

  • Be able to quantify process performance by using process capability index.

  • To identify steps and important factors for implementing SPC program successfully.




This practical course combines classroom teaching, practical exercises, group discussion and Harvard-Style case study with actual factory based projects to provide a complete action learning experience.  The course has been designed to enable all participants leave the training with a set of new knowledge, tools, skills and direct experience of how to implement SPC in a real company setting. 

  • Emphasize on defect prevention

  • Increase company competitiveness & customer satisfaction

  • Enable operators to be upgraded to do more value added job rather than focus on inspection

  • Enable process performance to be analyzed and monitored for continual improvement.



This course is designed for managers, engineers, executives, supervisors, or anyone who wish to introduce SPC for process and quality improvement.

Section 1: Introduction to SPC
Section 2:
Introduction to statistic and type of data
Section 3: 
Basic concept of process variation
Section 4: Data Collection and sampling
Section 5: Analysis of control chart pattern
Section 6:
Variable control chart
Section 7:
Attribute control chart
Section 8: Analysis of Process Capability
Section 9: Implementing and maintaining SPC program

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LocationKuala Lumpur Johor Bahru
Date20 & 21 February 201421 & 22 Jan 2014
VenueHotel ConcordeElco Learning & Knowledge Centre, Taman Desa Tebrau

RM 1,300 nett per person


Mr. Edmund Lee was graduated with an Honor Degree in Industrial Engineering from USA. His academic background set him a strong foundation in the pursue of quality, productivity, and business excellence.

He began his career as an engineer in production, engineering, and quality field in a manufacturing sector where he was tasked to enhance the productivity and quality through kaizen, lean manufacturing as well as six sigma. He was among the selected engineer to be given the opportunity of short term attachment in Japan to learn and expose to the truly Japanese way of kaizen and lean programs.   

He then pursued his career in consulting and training. Over the past 15 years, he has extensive exposure in various industries. He is known to be a high impact, experienced, and passionate trainer. He was an invited honorable speaker for organization such as MPC, CIDB, SME, Southern College, etc on topics related to organizational excellence.

He has also spent much of his career in assisting small to multinational corporations in establishing and implementing management system with the goal of enhancing productivity, streamlining operating cost and achieving corporate objectives. As a consultant, he applied his project management skills effectively through leadership by role model, knowledge transfer through relentless coaching and guidance, and he made sure that people would be hands on by acquiring relevant knowledge and skills. His belief of management system is always something practical, user friendly, and value added.  Furthermore, he also involved actively in quality management system such as ISO 9001, ISO/TS 16949, AS9100 and Human Resource Management.

As a cofounder of Elco management Consultants Sdn Bhd, he assumes his company as a learning and knowledge center, and always be in the forefront of promoting and imparting knowledge and thereby helping the industries in achieving the organizational goals. Achieving customer expectations through continuously upgrading the competency of the trainers and consultants are his key policy in managing the business. According to our track record, more than 500 organisations have engaged our consultancy and training services both in Malaysia and around the region. Some of the clients that he assisted before are e.g. IOI Properties Berhad, Johor Corporation, Panasonic AVC Networks Johor (M) Sdn Bhd , Seiko Electric Asia (M) Sdn. Bhd., Takaful Ikhlas Sdn Bhd, TPM Technopark Sdn Bhd and etc.


All our training programs will be conducted by using English and Bahasa Malaysia

For more info or registration, kindly contact
Ms Cassandra Tan / Ms Hatty / Ms Kangga
at JB Office : 07-352 9002 or KL Office : 03-7804 8002

Organised by: Elco Management Consultants Sdn Bhd (633248-K)

Johor Bahru Office:
NO 27-01 Jalan Harmonium 33/1
Taman Desa Tebrau 81100
Johor Bahru Johor Malaysia
Tel : 07-352 9002  Fax:  07-352 8002
Email :

Kuala Lumpur Office:
11-3A Jalan PJU 1/3C
Sunwaymas Commercial Centre 47301
Petaling Jaya Selangor Malaysia
Tel: 03- 7804 8002 Fax: 03-7804 3001
Email: elcokl@emc.com.my