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QL-103 Practical 7 QC Tools for Process and Quality Improvement

(100% Claimable under HRDF SBL Scheme)
 

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In today competitive market place, management has to empower employees to be more proactive in dealing with quality and process issues for continual improvement. Therefore, they should be trained to master 7QC tools that can be applied for process and quality improvement in a cost competitive environment.    

COURSE OBJECTIVES COURSE OUTLINE
  • To understand an apply PDCA problem solving methodology

  • Able to apply various QC Tools to solve various process or quality issue

Section 1: Introduction to PDCA problem solving
                   methodology & planning for data collection

Section 2: Application of check sheet for data collection

Section 3: Application of Pareto chart to prioritize  
                   problem

Section 4: Application of histogram to analyze
                   distribution of data 
 
Section 5: Analysis of control chart pattern

Section 6: Application of fish bone diagram to identify
                   possible root causes

Section 7: Application of scatter diagrams to study the
                    relationship between different parameters

Section 8: Application of control chart for process
                   monitoring

Section 9: Different types of graph for presentation and
                    monitoring purposes

Attachment:
A sample of QCC (Quality Control Circle) report to demonstrate the application of PDCA methodology and relevant QC tools

BENEFITS
  • Able to solve quality or process problem by using PDCA methodology

  • Able to apply relevant QC tools when encounter  different nature of problem

  •  Able to identify the symptom of problem and early actions are triggered before it becomes too late

  • Able to identify practical corrective or preventive actions after considering cost factors.

WHO SHOULD ATTEND

This course is designed for managers, engineers, executives, supervisors, or anyone who wish to introduce 7QC tools for process and quality improvement.

BROCHURE REGISTRATION
Click to downloadClick to register
DATE & VENUE
LocationKuala LumpurKuching Johor Bahru
Date

18 & 19 Oct 2012

18 & 19 Oct 2012

22 & 23 Oct 2012

Venue

Hotel, Klang Valley

Hotel

Elco Learning & Knowledge Centre, Taman Desa Tebrau

Rate RM 1000 per person

All our training programs will be conducted by using English and Bahasa Malaysia

For more info or registration, kindly contact
Ms Cassandra Tan / Ms Agnes Tan / Ms Emily Chuah
at JB Office : 07-352 9002 or KL Office : 03-7804 8002

Organised by: Elco Management Consultants Sdn Bhd (633248-K)

Johor Bahru Office:
NO 27-01 Jalan Harmonium 33/1
Taman Desa Tebrau 81100
Johor Bahru Johor Malaysia
Tel : 07-352 9002  Fax:  07-352 8002
Email :
elco@emc.com.my

Kuala Lumpur Office:
11-3B Jalan PJU 1/3C
Sunwaymas Commercial Centre 47301
Petaling Jaya Selangor Malaysia
Tel: 03- 7804 8002 Fax: 03-7804 3001
Email: elcokl@emc.com.my