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QM-103 Internal QMS Auditing by Process Approach

(100% Claimable under HRDF SBL Scheme)

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Internal audit is a waste of time?

In fact, internal audit aims to evaluate conformance of the Quality Management System, gauge the process effectiveness, and identify area for continual improvement.

To achieve this, we need to train a pool of auditors who are competent to verify the extent of effectiveness of QMS and be able to provide concrete recommendations for further improvement.

  • To understand the requirements of ISO9001: 2008 on internal auditing

  • To train participant to become qualified internal auditor and equip them with necessary knowledge and skills.

  • To train internal auditor to identify areas for continual improvement by using process-based auditing techniques

Section 1  :  Overview of ISO 9001:2008
Section 2  : 
Introduction to Internal Audit
Section 3  : 
Overview of Process Based Audit
Section 4  :
 Preparation of Audit
Section 5  : 
Conduct of Audit
Section 6  :  Audit Close Up
Section 7  : 
Audit Close Up

  • Able to practice process-based auditing techniques

  • Able to justify the effectiveness of QMS and identify areas for continual improvement.

  • Able to identify the weaknesses and strength of organization operation and subsequently lead to improvement

  • Become value-added internal auditor

  • Able to assist your organization to achieve customer satisfaction.

LocationJohor Bahru
Date10 & 11 December 2014
Rate RM 1, 200 nett per person

This course is designed for managers, engineers, executives, supervisors, or anyone who wishes to become qualified internal auditor.

Click to download Click to register

All our training programs will be conducted by using English and Bahasa Malaysia

For more info or registration, kindly contact
Ms Cassandra Tan / Ms Vanice Chong
at JB Office : 07-352 9002 or KL Office : 03-7804 8002

Organised by: Elco Management Consultants Sdn Bhd (633248-K)

Johor Bahru Office:
NO 27-01 Jalan Harmonium 33/1
Taman Desa Tebrau 81100
Johor Bahru Johor Malaysia
Tel : 07-352 9002  Fax:  07-352 8002
Email :

Kuala Lumpur Office:
11-3A Jalan PJU 1/3C
Sunwaymas Commercial Centre 47301
Petaling Jaya Selangor Malaysia
Tel: 03- 7804 8002 Fax: 03-7804 3001
Email: elcokl@emc.com.my