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Quality Management Representative (QMR) is the driver who steer the group towards achieving the goals of effective QMS implementation. The responsibilities of QMR are complicated and deal with various aspects of management issues such as human relationship, delegation, teamwork, planning, controlling, effective communication, empowerment, etc. Therefore, QMR should arm with proper skills, techniques & knowledge to exercise total quality leadership for continual improvement.
COURSE OBJECTIVES
COURSE CONTENTS
Able to appreciate the primary roles and responsibilities of a QMR.
Develop the participants' organizational leadership styles for greater effectiveness.
To equip delegates with the knowledge, skills & techniques to handle various issues arising from QMS implementation.
Section 1: A Clearer Perspective and New Mindset For QMR
Section 2: In –Depth Review of ISO 9001:2008 requirements & Process Approach for Implementation
Section 3: Leadership & People Management Skills for QMR
Section 4: Planning for Process-Oriented Internal / External Auditing
Section 5: Preparation of Audit
Section 6: Conduct of Audit
Section 7: Audit Close Up
BENEFITS
Able to assess your existing organisation culture and recommend the most suitable method for effective QMS implementation
Able to sustain QMS implementation and set direction for continual improvement.
Revive QMS that has stalled or failed.
WHO SHOULD ATTEND
BROCHURE
REGISTRATION
This course is designed for existing or new QMR or anyone who wish to enhance their skills for the future challenges.
Click to download
Click to register
DATE & VENUE
Location
Johor Bahru
Kuala Lumpur
Kuching
Date
22 & 23 September 2014
9 & 10 December 2014
23 & 24 September 2014
Venue
Mutiara Hotel, Johor Bahru
Concorde Hotel, Shah Alam
Hotel in Kuching
Rate
RM 1, 200 nett per person
All our training programs will be conducted by using English and Bahasa Malaysia
For more info or registration, kindly contact Ms Cassandra Tan / Ms Vanice Chong at JB Office : 07-352 9002 or KL Office : 03-7804 8002
Organised by: Elco Management Consultants Sdn Bhd (633248-K)
Johor Bahru Office: NO 27-01 Jalan Harmonium 33/1 Taman Desa Tebrau 81100 Johor Bahru Johor Malaysia Tel : 07-352 9002 Fax: 07-352 8002 Email : elco@emc.com.my
Kuala Lumpur Office: 11-3A Jalan PJU 1/3C Sunwaymas Commercial Centre 47301 Petaling Jaya Selangor Malaysia Tel: 03- 7804 8002 Fax: 03-7804 3001 Email: elcokl@emc.com.my
