Soft Skills

Code Programme Title Duration
HR-102 "You Lead The ship" A leadership course 2 days
HR-103 Training Needs Analysis (TNA) 2 days
HR-104 Personal Effectiveness (Using DISC personality profiling assessment tool) 2 days
HR-105 Leading the Ship, Strategic Development 2 days
HR-106 Pragmatic Change Management – Towards Organisational Excellence 1 day
HR-107 Managing Absentism 2 days
HR-108 Misconduct & Domestic Inquiries 2 days
HR-109 Understand the Law and Application of Employment Act, 1955 2 days
HR-110 Payroll Computation And Administration 2 days
HR-111 Interview And Selection Skills 2 days
HR-113 Organisational Effectiveness and Leadership  2 days
HR-114 Effective Leadership Skills 2 days
HR-115 Get The Right One ( Behavioral Interviewing Skill)  2 days
HR-116 Managing Performance  2 days

Code Programme Title Duration
HM-101 Basic Supervisory at Work Place for Organisation Quality Transformation 2 days
HM-102 Practical Techniques for Evaluating Training Effectiveness 1 day
HM-103 Supervisory Management In Action (Advanced Supervisory Skills) 2 days
HM-104 Train the Trainers 2 days
HM-105 Making an Effective Workplace  (problem solving & decision making) 2 days
HM-106 HR for Non HR Executives 2 days
HM-107 Effective Managerial Skills for Managers 3 days
HM-109 Effective Performance Appraisal 2 days
HM-113 Effective Techniques to Facilitate a Smooth Job Transition 1 day
HM-114 Be A People Manager 1 day
HM-201 Kemahiran Penyeliaan Yang Berkesan 2 days

Code Programme Title Duration
HI-101 Attractive Business Communication (ABC) for Organisation Transformation 2 days
HI-102 Dynamic Teambuilding Camp 2 or 3 days
HI-103 Effective Presentation Skills 2 days
HI-104 Dealing With People Successfully 2 days
HI-105 How to Conduct Meeting for Result 2 days
HI-106 Coaching People for Better Performance 2 days
HI-107 Effective Business Communication 2 days
HI-108 Effective Interpersonal Skills 2 days
HI-109 The Making of "High Performance Team" 2 days
HI-110 Effective Business Writing Skills  2 days
HI-111 Effective Email Writing Skills 1 day
HI-112 The Power of Excellent Public Speaking Skills 2 days
HI-113 Effective Tools for Dynamic People 3 days
HI-114 Gear up Your Communication & Interpersonal Skills 2 days
HI-115 Learning English Program for Working Adults 10 days
HI-116 Communicating with Professional Style 1 day
HI-117 Positive Atitude at Workplace 2 days
HI-118 Effective Communication SKills for Managers 2 days
HI-119 Getting Things Done! 1 day
HI-120 Innerside Effectivness For Peak Performance 1 day
HI-121 Managing Conflict at Workplace 2 days
HI-122 Developing High Performance Employee / Department Assistants / Clerks 2 days

Code Programme Title Duration
HP-101 Change for Success 2 or 3 days
HP-102 Stress Management for Success 2 days
HP-103 Time Is Not Enough – Time Management Course 2 days
Manage Well Self, Manage Well Time 1 day
HP-104 Life Motivation for Result 2 days
HP-105 Big Deal! – Creating New Work Order 2 days
HP-106 Turning Problem to Progress 1 day
HP-107 Effective Filing Record & Management 1 day
HP-108 Managing Stress and Complaints - The Professional Way  2 days
HP-109 The NLP Management & Leadership Training - The Management & Leadership Training For The 21st Century Managers 2 days

Code Programme Title Duration
SM-102 Customer Service & Grooming 2 days
SM-103 Customer Interfacing Skills 2 days
SM-105 Telephone Skills & Customer Care 2 days
SM-106 Grooming And Business Ethics 1 day
SM-107 Profit Through Up Selling Skill 2 days
SM-108 Capable of Handling Difficult Customers 2 days
SM-109 Effective Customer Retention Management 2 days
SM-110 Aggressive Selling & Upselling for Front Liners 2 days
SM-111 Excellence is Key to Customer Service 2 days
SM-112 Building Bridges to Customers 2 days
SM-113 High Impact Telesales Skills 2 days
SM-114 Effective Sales and Marketing 2 days
SM-115 Sun Tzu’s Art Of War The Power of Extra-ordinary Performance Selling 2 days
SM-116 Customer Service & Telephone Etiquette Skills 2 days
SM-117 Telephone Etiquette for Receptionists  1 day
SM-118 Building Bridges To Customers  2 days
SM-119 Power Phone Image 1 day
SM-120 Customer Service D'excellence  1 day