| SM-102 |
Customer Service & Grooming |
2 days |
| SM-103 |
Customer Interfacing Skills |
2 days |
| SM-105 |
Telephone Skills & Customer Care |
1 or 2 days |
| SM-106 |
Grooming And Business Ethics |
1 day |
| SM-107 |
Profit Through Up Selling Skill |
2 days |
| SM-108 |
Capable of Handling Difficult Customers |
2 days |
| SM-109 |
Effective Customer Retention Management |
2 days |
| SM-110 |
Aggressive Selling & Upselling for Front Liners |
2 days |
| SM-111 |
Excellence is Key to Customer Service |
2 days |
| SM-112 |
Building Bridges to Customers |
2 days |
| SM-113 |
High Impact Telesales Skills |
2 days |
| SM-114 |
Creative Sales and Marketing |
2 days |
| SM-115 |
Sun Tzu’s Art Of War The Power of Extra-ordinary Performance Selling |
2 days |
| SM-116 |
Customer Service & Telephone Etiquette Skills |
2 days |
| SM-117 |
Telephone Etiquette for Receptionists |
1 day |
| SM-118 |
Building Bridges To Customers |
2 days |
| SM-119 |
Power Phone Image |
1 day |
| SM-120 |
Customer Service D'excellence |
1 day |
| SM-121 |
Connecting with Customers |
1 day |